Skip to main content

I am missing an important email

Can’t Find an Email? SaneBox Isn’t the Culprit!


SaneBox doesn’t delete or download your emails. Instead, it helps you organize them by moving them to designated folders on your email server:


  • SaneArchive: Stores older emails for safekeeping.
  • SaneLater: Holds new emails until you’re ready to review them.


Here are some tips to find your missing email:


  1. Check Spam Folder: Sometimes important emails might be filtered there.
  2. Simplify Search Terms: Using broad terms like “couch” instead of “red couch” may yield better results.


Keeping Emails from New Contacts:

If you frequently receive important emails from unknown senders, you can configure SaneBox to keep them in your Inbox instead of moving them to SaneLater.


Using Apple Mail?

Create a Smart Mailbox that displays all your unread emails from all folders. Smart Mailboxes.