How to Set Up Email Forwarding (Exchange Admin Required)
This guide explains how to forward incoming emails to another address using Exchange Server administration tools. Important: You’ll need administrator credentials to perform these steps.
1. Create a Mail Contact:
- Go to the Exchange Admin Center (EAC).
- Navigate to Recipients > Contacts.
- Click the New Mail Contact button.
- Enter the email address you want to forward emails to.
- Click Save.
2. Enable Forwarding for the Contact:
- In the EAC, go to Mailboxes.
- Double-click on your mailbox.
- Select the Mailbox Features tab.
- Under Mail Flow > Delivery options, click View Details.
- In the new window, check the box next to Enable forwarding.
- Click Browse, select the contact you created in step 1, and click OK.
- Choose Deliver message to both forwarding address and mailbox if you want to keep a copy in your inbox.
- Click OK, then Save to finalize the settings.
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