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Superhuman & SaneBox: Important things to know

Superhuman and SaneBox: Working Together Seamlessly


SaneBox and Superhuman are powerful tools for email management, but a slight wrinkle exists when using them together. Here’s what you need to know:

The Issue:

Superhuman’s “Reminders” and “Mark Not Done” features can unintentionally retrain SaneBox to consider emails “important” when they shouldn’t be.

Why it Happens:

  • Superhuman hides emails marked as “Snoozed” or “Not Done,” even though they still exist in their original SaneBox folders.
  • When the reminder period ends, Superhuman moves the email back to your Inbox, which SaneBox interprets as a “move to important” action.


Solutions:

Option 1: SaneBox Control

  • Use SaneReminders: SaneBox offers a built-in reminder feature that works seamlessly without retraining issues.

  • Avoid Superhuman “Mark Not Done”: Consider those “done” checkmarks for non-Inbox emails as an indicator of “not important.”

  • Use Superhuman “Remove”: Use this to remove labels and archive emails permanently.

  • “Inbox Once”: Move emails from SaneBox folders back to Inbox temporarily using the “Inbox Once” option in your SaneBox Digest.


Option 2: SaneBox Setting Adjustment

  • Contact Support: Our team can adjust a setting that allows Superhuman to move emails between Inbox and SaneBox folders without retraining.

  • Downside: All future “Inbox-worthy” emails would need to be trained through the SaneBox Digest or Email Cleanup tool.


Additional Considerations:

  • SaneArchive and Superhuman Reminders: If you use SaneArchive and snooze an email, it might reappear with a “SaneArchive” label.
    • Disable SaneArchive if this bothers you.
  • Residual Labels: In rare cases, Gmail might not completely remove SaneBox labels. The SaneBox Trainings section can help verify sender training.

  • Power Tip: Utilize SaneBox folders like SaneLater and SaneNews to keep your Inbox focused on important emails. Review your Digest daily to manage less critical items.

  • Messy Mode: For those worried about missing emails, Messy Mode leaves everything in your Inbox. However, it disables many SaneBox benefits.


Remember: By understanding this interaction, you can optimize your workflow and get the most out of both SaneBox and Superhuman.

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