Or, let us help, reach out to SaneBox support.

Outlook 2013: Finding SaneLater or other new Sane folders

Note:  The steps below are only required for IMAP accounts.  They are *not* required for Exchange accounts.  

  1. Go to the  Folder tab  in the menu bar, click  Update Folder List.

2013_1.jpg

 

Sometimes it doesn’t work and you have to quit Outlook and restart it.

 

If the above doesn’t work for you, try these steps:

  1. Again go to the Folder tab in the menu bar, click IMAP Folders.

  2013_2.jpg

  1. Click Query.

   2013_3.jpg

 3. In the  Folders  list, click the folder you want to subscribe to. Click Subscribe

2013_4.jpg

 Now you should see new folders appear in the folder list. 

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 And these new folders will automatically re-sync with your emails.

 

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