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iPhone and iPad: Finding SaneLater or any other new Sane folders

Will SaneBox work with iOS?

SaneBox works with any email client, device or provider (with the exception of POP-only providers, and there are very few of those left). The whole point of SaneBox is to get unimportant emails out of your way so that you can deal with your important ones now. We take all of those unimportant emails and put them into SaneLater (or other Sane folders you activate) so that you can either archive or delete them when you have a free moment later.

All your emails stay on your server.

At no time does your emails leave your host’s email server. In other words, SaneBox never downloads your email nor does it upload your emails to your SaneBox Dashboard (account). All emails processed by SaneBox will always remain in your own personal (or work) email account.

How do I find my Sane folders?

  • Watch this video

Or try these written steps for the native iOS email app:

  • Click on the button in the top left corner that says “Mailboxes” or “Accounts”
  • If it says “Mailboxes”, you’ll go directly to the list of your folders. Scroll until you see “SaneLater”
  • If it says “Accounts”, you’ll need to then click on the Account that SaneBox is filtering. Scroll until you see “SaneLater”.

If this doesn’t work:

Exit from the Mail application and restart your iOS device

  • Double click on the home button on your device, (newer devices w/o a home button: slowly swipe up from bottom-left to see open apps).
  • Swipe-up on the Mail app to exit/quit.
    (iOS 6: hold down on the mail app until red minus sign appears, click the minus sign on the Mail icon to quit that app).
  • Hold the power button (or power button and up volume) to shut down and Restart.

If that doesn’t work, try this:

  • For IMAP, mail is held on the server. So you could delete your email account from your phone setup and recreate it to force the app to sync with your mail server effectively.

Pro-tip: Pin SaneLater (or any other folder) to Mailbox Shortcuts in iOS Mail

For those using the Gmail iOS client application, try this:

  • Click on Rectangle in top left corner
  • Scroll down to “Labels” section, @SaneLater will be there.


If you still don’t see @SaneLater or your other folders, you’re probably using POP settings in your email software. You need to switch to IMAP settings in order to use SaneBox. Luckily, here are instructions on how to do that:

Please note: those with Exchange server hosted email accounts can locate related support articles via a Help Center Search.