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Firewall Configuration

Firewall Configuration for SaneBox (If Applicable)


For some email setups, a firewall might block SaneBox from interacting with your email server. Here’s what to do:


If You Have an IT Department:

  • Contact your IT team and request them to allow incoming traffic from the following SaneBox system IP addresses to your email server:
    • CIDR Block: 78.153.196.16/28 (This represents a range of IP addresses)
    • 35.231.51.44


Explanation:

The CIDR block notation is a more concise way to represent a range of IP addresses. For technical users who might prefer to see the full list, here are the individual IP addresses within that range:


  • 78.153.196.16
  • 78.153.196.17
  • 78.153.196.18
  • 78.153.196.19
  • 78.153.196.20
  • 78.153.196.21
  • 78.153.196.22
  • 78.153.196.23
  • 78.153.196.24
  • 78.153.196.25
  • 78.153.196.26
  • 78.153.196.27
  • 78.153.196.28
  • 78.153.196.29
  • 78.153.196.30
  • 78.153.196.31
  • 35.231.51.44


Need Help?

If you encounter any issues or have further questions, feel free to contact SaneBox support at support@sanebox.com. They’ll be happy to assist!