All your emails stay on your server.
At no time does your emails leave your host’s email server. In other words, SaneBox never downloads your email nor does it upload your emails to your SaneBox Dashboard (account). All emails processed by SaneBox will always remain in your own personal (or work) email account.
Newton Mail typically syncs IMAP folders automatically. If you’re not seeing them, here are some troubleshooting steps:
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Check Your IMAP Settings:
- Ensure that IMAP is enabled for your email account in your email provider’s settings.
- If you’re using a custom email provider, verify that IMAP is configured correctly.
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Refresh Folders:
- Open Newton Mail and try refreshing your folders. This can often resolve syncing issues.
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Check for Hidden Folders:
- Some email providers may have hidden folders. Try searching for the folder you’re looking for using the search bar in Newton Mail.
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Contact Newton Support:
- If you’re still unable to find your IMAP folders, reach out to Newton Mail’s support team for assistance. They can provide specific guidance based on your email provider and setup.
Additional Tips:
- Sync Important Folders: To ensure timely notifications and access to unread email counts, sync the folders you frequently use.
- Check for Errors: If you encounter errors during synchronization, Newton Mail’s support team can help you troubleshoot.
By following these steps, you should be able to locate and access your IMAP folders within Newton Mail.