Or, let us help, reach out to SaneBox support.

Gmail Specific: What does the message "We cannot access your [Gmail]/Spam folder" mean?

This message indicates you have hidden your Spam folder in Gmail.  


To unhide it, go to your Settings page in Gmail.  Click the box next to  Show in IMAP  for your Spam label.  Here is a screenshot of where to click.  

If you have problems with this, please open a Support request so we can assist further.

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