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How do I recover my SaneBox site password?

Reset Your SaneBox Password with Ease!


Lost your password? No worries! Here’s how to get back into your SaneBox account in a flash:


1. Visit the Recover Account page:

Head to link to SaneBox Recover Account and enter your email address. Click “Continue” to initiate the password recovery process.

2. Reset via Magic Link (For Most Users):

You’ll receive a magic link in your email that allows you to reset your password directly. Simply click the link and follow the on-screen instructions.


Important Note:

  • Gmail, Outlook, Yahoo, and AOL Users: These email providers use OAuth2.x to log you into SaneBox. You won’t receive a password reset email as there’s no separate password to reset.
  • Exceptions for Google Apps: In rare cases, Google Apps admins might disable OAuth2.x and use regular passwords. If you suspect this might be the case, contact your admin.


3. Double-Check Google Login (For Google Apps Users):

Ensure you’re logged into mail.google.com before opening SaneBox in another browser tab.


4. Having Trouble?

  • Try a Different Browser: Download Google Chrome for a smooth experience. Consider importing your information from your current browser during installation.
  • Contact Support: If you’re still stuck, reach out to our friendly support team at mailto:support@sanebox.com for further assistance.


Password Manager Update:

Remember to update your password manager app with your new SaneBox password after resetting it.


Tip: Keep a secure password for your email account as it’s often used for other services.