If an email subject line contains (or begins with, or ends with) a specific term you designate, we can filter that email into a select Sane folder destination.
To use SaneBox Subject Line filtering, visit the this page, available from your site Menu under Settings you’ll look under Trainings & Filters for Subject Filters.
Example View
Note: Subject filters can also be created now from in your Digest summary, right from the “Train To/Move To” button for a selection. (See an example on this help page here.)
How to use SaneSubject filters
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Choose whether the subject line you’re training for either “Begins With”, “Contains”, or “Ends With” a certain Term or Phrase that you’ll enter.
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Type in the exact word or phrase. Be aware that our system is not case-sensitive.
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Select the destination Sane folder you’d like to Create the @SaneSubject Training for.
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Mark to override, if you want this @SaneSubject training to supersede other existing trainings. (please note that if you don’t checkmark the next step, replies and forwards will go to the Inbox.)
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Finish with a mark if you want this subject line training to also cover and ignore “RE:” and “FWD:” prefixes in emails you receive. (Note: this condition is marked as on by default.)
Important Note! Remember that SaneBox usually leaves replies to your emails in the Inbox. If you select to override the training and want replies to go to the subject filter folder, make sure to check the “Replies” box to tell SaneBox that replies to your emails can follow the @SaneSubject rules as well.
Can I use Wildcards with Subject filtering?
Yes! Simply add 5 underscores in between the keywords.
For example if you want to train all of your delivery updates from a shipper to SaneLater except you want shipping notifications in your Inbox:
Subject contains: “Delivery.com _____ shipping”
What about bounced emails?
No. SaneBox subject filters will not work with bounced emails. Bounced emails are important and should be something you take action on because they mean that your mail is not being sent out. We recommend deleting the emails once you’ve corrected the issue. You can definitely train bounced emails via the drag and drop method but we really really recommend you train those as Inbox worthy or just leave them in your Inbox.
Need something more advanced?
If you need a more advanced filter, please contact support and let us know what you’re trying to achieve. Chances are we can help you by creating a special filter.
Helpful Notes
Each of your SaneSubject entries will appear in a listing as a line-item, and can be removed at any time.
Also, your keywords or phrases will not be case sensitive.
Your subject filter will override any domain filters you have set up and will also override SaneCC.
After your SaneSubject filter is created, it may move older emails that match the filter criteria - in addition to future emails.