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What if I make a mistake training?

Fix Your SaneBox Training: Easy Fixes and Restoring Mistakes


Made a misstep while training emails? Don’t sweat it! Here’s how to make quick corrections:


Fixing Simple Training Errors:

Simply move the email from the wrong Sane folder back to the desired one. This retrains it for future delivery.


SaneBlackHole Mishaps:

Training emails to SaneBlackHole sends them to your Trash folder (except for emails less than 7 days old, which stay in SaneBlackHole for review). If you catch a mistake within 7 days, just drag the email back to your Inbox to retrain it.


Restoring Emails from Trash:

If the email was already trashed, visit your SaneBlackHole Trainings page. Here, you can retrain the email and then rescue it from Trash.


Bulk Training Removal (Optional):

Made a bunch of training mistakes? The Bulk Remove option on your SaneBlackHole Trainings page lets you clean them up in bulk.


Remember:

  • Accidental SaneBlackHole training for emails older than 7 days automatically sends them to Trash.
  • Retrain from the SaneBlackHole Trainings page to recover emails already trashed.


Need More Help?

Feel free to reach out to our support team if you have any further questions!