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Understanding SaneBox's Helpful Emails

Stay Informed with SaneBox Emails (and How to Control Them)


At SaneBox, we understand you value your inbox real estate. That’s why we strive to make our emails informative and helpful. Here’s a breakdown of the emails you might receive from us, and how to manage them if you prefer:


Helping You Get the Most Out of SaneBox:


  • Onboarding Emails: These introductory emails help you navigate SaneBox upon signup and learn about its features. They’re a great way to get acquainted with the service. You can unsubscribe from these in your settings (link included).

  • Nudge / Hint Emails: When you activate a new feature, we might send a quick note explaining its benefits and offering tips for optimal use. These emails can help you unlock the full potential of SaneBox. Again, you can opt out in settings.

  • Digests: Our Digest summarizes unimportant emails in your SaneLater and other folders. It’s a powerful tool for batch processing and keeping your inbox clean. You can customize the Digest behavior in settings, including frequency and actions available.


Keeping You Informed:


  • Training Confirmations: These emails verify when you train a contact to a specific folder (like SaneBlackHole). This ensures accidental misplacements don’t happen. You can’t unsubscribe from these, but they only arrive when you take a training action.

  • Activity Reports: Choose weekly or monthly reports to track your email management progress and discover upcoming features or promotions. You can manage report frequency in settings.


Special Notes:

  • The delivery days mentioned in the chart are approximate.
  • Reward notifications celebrate your success when someone you invite joins SaneBox (you can disable these in settings).


Subscription Updates:

  • These important emails keep you informed about your SaneBox subscription status, including renewal notices, payment issues, and invoices.


A Word from Dmitri:

  • Our President, Dmitri, occasionally reaches out to ensure your satisfaction with SaneBox and offer email management tips. You can unsubscribe from these in settings.


Remember, you can control the emails you receive from SaneBox in your Settings. We value clear communication and want to ensure our emails are helpful, not a burden.

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