SaneBox doesn’t participate in the sending or receiving of your email. Your email server will send and receive your mail as it always has. Our systems simply “talk” to your host’s server to monitor your Inbox. When we see an email that is not Inbox-worthy, our robots ask your email server to move it to your @SaneLater folder. At all times, your email stays and resides on your host’s server.
For information on how SaneBox works, check out the video below.
How does it work?
SaneBox does its magic by reading various email header information, like the sender and message-id, using IMAP IDLE. SaneBox then asks your email server to move certain emails to the @SaneLater folder, for the ones that are not important enough for you to read immediately.
What happens if it stops working?
If SaneBox happens to go off-line, all of your emails will still be delivered to you. The only difference is that all your emails will be delivered into your Inbox and not sorted into folders until SaneBox were to come back online.
What is SaneLater?
@SaneLater and your other Sane folders are normal email server folders, just like your Inbox, Drafts, Sent, or other folders. This means they should be available from any client or device or web mail interface at any time.
The SaneBox Digest / Summary
You will receive a summary email digest once a day listing the emails in your other folders. You can also check these folders at any time from your email app, although please don’t do that too often as it defeats the purpose of SaneBox!
How do I tell SaneBox where to move my emails?
Training SaneBox is as easy as moving an email to a Sane folder. If you discover an email in the wrong Sane folder, (i.e. in SaneLater instead of SaneNews), simply move it to where you’d like it to be. Just move it back to Inbox or to the other desired Sane folder, and we won’t make that mistake again. And you can also update and/or adjust your trainings from your account on sanebox.com too.