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Two Factor Authentication (2FA) for your account dashboard on sanebox.com

At SaneBox, security is always our #1 priority. So we’re very happy to offer 2 Factor Authentication (2FA) as an option for your SaneBox Dashboard access.

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How to turn it on

Turn it on right now, from the “Security” section of your SaneBox Dashboard.

I don’t want to keep entering my code when I login

Choosing “Remember Me” on our login page will cause 2FA to be repeated less often when you’re using the same computer or device.
Dashboard access from a different browser or computer will trigger 2FA.

And, consider turning on 2FA for your other services that support it. Here’s a nice 3rd party site with a list of commonly used services and any 2FA options they offer:https://twofactorauth.org/

Your Recovery Code

Please print & store recovery codes in a safe place, for the 2FA setups you enable.

Why does it keep asking me to enter my code?

  1. If you are not currently logged in and you visit a link from one of our SaneReminder emails, you will be asked for your 2FA code once per “session”.
  2. If you are currently logged in, and you have the “Remember Me” option checked, you should only be asked for your 2FA code once every 3 months.
  3. If you have multiple SaneBox accounts that you’re logging into, you will be asked for a 2FA code nearly every time.

Troubleshooting Pointers

If you encounter trouble logging in with 2FA, check the time of day shown on your mobile device to be sure it’s accurate. Here’s a Google help page on that.

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