At SaneBox, security is always our #1 priority. So we’re very happy to offer 2 Factor Authentication (2FA) as an option for your SaneBox Dashboard access.
How to turn it on
I don’t want to keep entering my code when I login
Choosing “Remember Me” on our login page will cause 2FA to be repeated less often when you’re using the same computer or device.
Dashboard access from a different browser or computer will trigger 2FA.
And, consider turning on 2FA for your other services that support it. Here’s a nice 3rd party site with a list of commonly used services and any 2FA options they offer:https://twofactorauth.org/
Your Recovery Code
Please print & store recovery codes in a safe place, for the 2FA setups you enable.
Why does it keep asking me to enter my code?
- If you are not currently logged in and you visit a link from one of our SaneReminder emails, you will be asked for your 2FA code once per “session”.
- If you are currently logged in, and you have the “Remember Me” option checked, you should only be asked for your 2FA code once every 3 months.
- If you have multiple SaneBox accounts that you’re logging into, you will be asked for a 2FA code nearly every time.
If you encounter trouble logging in with 2FA, check the time of day shown on your mobile device to be sure it’s accurate. Here’s a Google help page on that.