Lost Your SaneBox 2FA or Device Access?
Don’t worry, we can help you regain access to your account.
1. Contact SaneBox Support:
Email our support team at support@sanebox.com with the following information:
- Your full name (as used during signup)
- Email addresses associated with your SaneBox account
- A scanned copy of your government-issued ID (for verification)
2. Verification Process:
Once we receive your email and verify your identity, our support team will remove 2FA from your account.
3. Regain Access:
You’ll then be able to log in to your SaneBox account normally.
Security Reminder:
We take your security seriously. This process ensures only authorized users regain account access.
Have Questions?
Feel free to contact our support team at the email address above if you need further assistance.