Please don’t blame us. The lawyers made us do it. We just want to make it easier to manage your inbox. Turns out, in order to do that, you have to have a bunch of legalese accompanying your website.

These Terms of Service (TOS) set forth the terms and conditions upon which SaneBox makes available its services. Your use of the services is expressly conditioned on your compliance with these TOS. By accessing or using the services, you are indicating that you agree to be bound by these TOS. This Service is available only to individuals who are at least 13 years old or possess legal parental or guardian consent. If you do not so qualify, do not attempt to use the Service. SaneBox may refuse to offer the Service to any person or entity at any time and may change its eligibility criteria, at any time, in its sole discretion. You acknowledge and agree that SaneBox may revise these TOS at any time. By continuing to access or use the services after SaneBox makes any such revision, you agree to be bound by the revised TOS. We last modified the TOS on April 9, 2012.

SaneBox is not a Spam filter. The SaneBox algorithms intuit the importance of an email via various mechanisms. None of these mechanisms involves analyzing the body of the email so it is left up to the user to make the final determination about the authenticity and safety of each email. We strongly strongly recommend that users never ever click on a link in an email. All links are suspect and should be dealt with extreme caution. The only safe way to interact with an email is to copy the link into a browser and see that the domain in the link is the domain of the business or person you know. Please be careful out there.

SaneBox assumes that email is not meant to be a realtime medium of communication. For instance, no one sane would ever send an email to request an ambulance. SaneBox puts emails into your SaneLater folder based on our knowledge of what we think should be important. SaneBox is not responsible for any consequences related to the delay between the time a user receives their unimportant email and they get a chance to read and process it. SaneBox is also not responsible if the user incorrectly trains an email into their BlackHole folder causing emails of that type to be automatically filed into their Trash folder. SaneBox strongly strongly recommend that users sign up to receive our email summary digest several times during the work day to enable them to stay on top of these "unimportant" emails and their most recent trainings. You can do this at https://www.sanebox.com/email_preferences. You get an email summary digest once a day at 4PM by default. Please look at those summaries, they also contain a summary of your latest trainings.

SaneBox allows users to more easily manage their email inboxes.

SaneBox respects the privacy of its users and follows the privacy guidelines defined in our Privacy Policy.

If you are receiving a large discount for allowing SaneBox to write to your Facebook wall, be reassured that SaneBox will share your SaneBox activity on your Facebook timeline only occasionally, and not more often than once a day.

We seek to maintain reasonable security measures in order to attempt to protect against the loss, misuse or alteration of the personally identifying information under our control. Unfortunately, there is no such thing as perfect security. As a result, although we strive to protect personally identifying information, we cannot ensure or warrant the security of any information transmitted to us through or in connection with our website, The SaneBox Network or that we store on our systems or that is stored on our service providers' systems.

We strive to take reasonable measures to protect the confidentiality, security, and integrity of the personal information collected from our website visitors. Personal information is stored in secure operating environments that are not available to the public and that are only accessible to authorized employees. We also have security measures in place to protect the loss, misuse, and alteration of the information under our control. For example, before we allow account holders to access their personal information, we verify their identity by requesting information such as their Sign-in ID and password. In the event of a security breach, we have procedures in place to protect our consumers' data.

SaneBox account holders should keep their Sign-in IDs and passwords secret to prevent unauthorized access and use of their accounts. If you are a SaneBox account holder and have set your "Auto Sign-in" setting to populate your password and Sign-in ID automatically, please make sure you change the setting to [Auto Sign-in Off] before you let anyone else use your account or give your device to anyone else.

We have engaged a 3rd party subscription provider to handle all aspects of your financial transactions involved with purchasing the SaneBox products. We do not represent and/or warrant their systems. If you wish to review their security setup you can do that here: http://spreedly.com

You acknowledge and agree that SaneBox may stop (permanently or temporarily) providing the Services (or any folders within the Services) to you at SaneBox’s sole discretion, without prior notice to you. You acknowledge and agree that if SaneBox disables access to your account, you may be prevented from accessing the Services, your account details or any files or other materials which is contained in your account.

These Terms do not grant you any rights to use the SaneBox trademarks, logos, domain names, or other brand folders. Any use of Content, or descriptions; any derivative use of this Site or its materials; and any use of data mining, robots, or similar data gathering and extraction tools is strictly prohibited.

The Site may contain links to other sites on the Internet which are owned and operated by Third Party Vendors and other third parties (the “External Sites”). You acknowledge that SaneBox is not responsible for the availability of, or the materials located on or through, any External Sites. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the materials located on such External Sites.

At your discretion, you may provide feedback to SaneBox concerning the functionality and performance of the Service from time to time, including, without limitation, identifying potential errors, improvements, modifications, bug fixes, or enhancements (“Feedback”). While we appreciate it when users send us Feedback, please be aware that we may use any feedback, comments, or suggestions you send us or post via social media or other channels without any obligation to you. By suggesting any Feedback, you hereby assign the ownership in all Feedback to SaneBox. In the event ownership in the Feedback cannot be granted to SaneBox, you grant SaneBox at no charge a perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sublicense, distribute, modify, and otherwise exploit such Feedback without restriction.

As a condition of your use of SaneBox’s services, you agree not to:

• Access, tamper with, or use any non-public areas of the SaneBox’s systems or said system’s providers;
• Attempt to probe, scan, or test the vulnerability of the SaneBox’s systems or any related system or network or breach any privacy, security or authentication measures;
• Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing SaneBox’s systems or providers; or
• Impersonate or misrepresent your affiliation with any person or entity.

SaneBox will have the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and security-related issues, to the fullest extent of the law. SaneBox may involve and cooperate with law enforcement authorities in prosecuting users who violate these TOS. You acknowledge that SaneBox has no obligation to monitor your access to or use of the SaneBox’s services, but has the right to do so for the purpose of operating SaneBox’s, to ensure your compliance with these TOS, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.

1. If you are a copyright owner or an agent thereof and believe that any User Submission or other content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
   • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
   • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
   • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
   • Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
   • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
   • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
   • SaneBox’s designated Copyright Agent to receive notifications of claimed infringement is: Stuart Roseman, 211 Newbury St, #3, Boston, MA 02116, email: support dash web at sanebox dot com, fax: (617) 488-0004. For clarity, only DMCA notices should go to the Copyright Agent; any other feedback, comments, requests for technical support, and other communications should be directed to SaneBox customer service through the support link at the bottom of every SaneBox web page. You acknowledge that if you fail to comply with all of the requirements of this Section 5(D), your DMCA notice may not be valid.
2. Counter-Notice. If you believe that your User Submission that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Submission, you may send a counter-notice containing the following information to the Copyright Agent:
   • Your physical or electronic signature;
   • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
   • A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in San Francisco, California, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
   If a counter-notice is received by the Copyright Agent, SaneBox may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at SaneBox’s sole discretion.

THE SERVICES ARE PROVIDED 'AS IS', WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SANEBOX EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SANEBOX MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT SANEBOX WILL NOT BE RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR TO THE COMPUTER SYSTEM OF ANY THIRD PARTY THAT RESULT FROM USE OF THE SERVICES.

You agree to defend, indemnify, and hold harmless SaneBox, its officers, directors, employees and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these TOS.

SANEBOX TAKES NO RESPONSIBILITY FOR THE CONTENT OF ITS USERS DATA. IN NO EVENT WILL SANEBOX BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TOS OR FROM THE USE OR INABILITY TO USE THE SERVICES OR ANY USER INFORMATION SENT THROUGH, STORED BY OR DOWNLOADED FROM THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SANEBOX HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL SANEBOX’S AGGREGATE LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES EXCEED ONE DOLLAR ($1). THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SANEBOX AND YOU.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

In the event that any provision of these TOS is held to be invalid or unenforceable, the remaining provisions of the TOS will remain in full force and affect.

The failure of SaneBox to enforce any right or provision of these TOS will not be deemed a waiver of such right or provision.

These TOS and any action related thereto will be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of law provisions. The exclusive jurisdiction and venue of any action with respect to the subject matter of these TOS will be the state and federal courts located in and around Boston, Massachusetts and you waive any objection to jurisdiction and venue in such courts.

These TOS are the entire and exclusive agreement between SaneBox and you regarding SaneBox’s services, and these TOS supersede and replace any prior agreements between TOS and you regarding the Services. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other SaneBox services, affiliate services or third-party content software or services.

SANEBOX is registered trademark of SaneBox, Inc.

SaneBox does not participate in sending or receiving your email. We simply monitor your Inbox and when we see an email that is not Inbox-worthy, we ask your email server to move it to one of your Sane folders. At all times, all your email is resident on your server and it is your email server that takes all actions on your email.

Software will never be perfect. Neither your email client, nor your desktop computer or mobile device, nor your email server, nor SaneBox will ever be perfect. You have all had glitches from time to time with every computerized service and device you own. That is why you should all have your work backed up. You should have your email backed up. You should have your computer backed up. You should have your mobile device backed up. SaneBox assumes you are doing the common sense thing of doing simple backups for all that stuff.

We don't do backups for you. We don't have physical possession of your email. It is all on your email server. If your email server or client or computer has a glitch, you should go to your backups to recover whatever file, email, or corrupted piece of software that you lost. Hopefully, you have been backing all that stuff up for years, but you must know this already.

If at any point during your subscription, you are not happy with our service, we will cheerfully refund you the value of the prorated unused portion of your subscription.

But, seriously, if you aren’t happy, tell us. If you let us, we will work without rest until you are thrilled with your SaneBox experience. Promise.

SaneBox store credit is only redeemable for SaneBox subscriptions.