Our committment to
privacy

We realize that email contains your most personal and private data, so we take security and privacy extremely seriously. By design, our system never looks at the text of your emails. It only looks at the data in the "header" - if you think of an email as a letter in an envelope, the "header" is what's on the outside of the envelope. This is because our algorithms look at the "relationship trees" in your email, without infringing your privacy in any way. It's also the reason we work with pretty much any language - even Chinese.

Our committment to
security

Also by design the body of your emails never touches our servers. Your login and password are bank-quality encrypted via industry best practices (blowfish cbc with a cryptographically secure randomized 8-byte initialization vector). An industrial strength passcode must be entered to even start up our software. This means that someone could walk off with the entire database and the entire code base and still not get access to a single authentication credential. This master startup passcode is known to only a few trusted employees. What's cooler is the servers that calculate the importance of your emails and label them are unavailable for inbound connections from the public internet.

Physical security

We colocate with CDW in hardened facilities in secure racks. CDW’s high-tech data centers deliver hosted applications, colocation and managed services. The data centers are housed in nondescript facilities and have extensive setback and military grade perimeter control as well as other natural boundary protection.

How SaneBox works & why it's so accurate

You may be asking yourself how SaneBox is so accurate if it doesn't read your emails. Our brilliant algorithm is the answer. It looks at data inside the header of your emails. If you think of an email as a letter inside the envelope, the header is what's on the outside. SaneBox is able to determine the importance of each incoming email by looking at that data.