Or, let us help, reach out to SaneBox support.

How do I find full email headers?

 

For certain types of support inquiries it is very useful when you include a copy of the full message header details.

Please copy & paste them right into the body of a message to us, rather than sending them as an attached file.

Popular Mail Header Help Pages

](https://support.google.com/mail/answer/22454?hl=en)

Outlook 2016 Mac

  1. Locate the message you’d like to view headers for.
  2. Right-click on that line-item.
  3. Select  “ View Source”.

macOS AirMail

  1. Open the message you’d like to view headers for.
  2. Look to your View Menu.
  3. Select  “ Show Raw Source”.

Gmail - web

  1. Log in to Gmail
  2. Open the message you’d like to view headers for.
  3. Click the down arrow next to Reply , at the top-right of the message pane.
  4. Select “ Show Original”.

FastMail - web

  1. Log in to FastMail
  2. Open the message you’d like to view headers for.
  3. Click the More button in the top-right area of the message pane.
  4. Select “ Show Raw Message”.

Yahoo-web

You can find the directions listed here on Yahoo’s Help page

 

Example of the most important part of a full Email Header:

From Sane Tester Wed Dec 9 17:37:53 2015Date: Wed, 9 Dec 2015 17:37:53 +0000 (UTC)From: Sane Tester <creepy_pasta23@yahoo.com>Reply-To: Sane Tester <creepy_pasta23@yahoo.com>To: "support@sanebox.com" <support@sanebox.com>Message-ID: <643503893.714052.1449682673896.JavaMail.yahoo@mail.yahoo.com>Subject: Get Your Holiday Presents Early!MIME-Version: 1.0Content-Type: multipart/alternative; boundary="----=_Part_714051_52203246.1449682673894"References: <643503893.714052.1449682673896.JavaMail.yahoo.ref@mail.yahoo.com>Content-Length: 526